Anti-Spam Policy

1. Introduction

This Anti-Spam Policy outlines the rules and guidelines regarding the sending of electronic communications by Freedom Granny Flats. We are committed to complying with the Spam Act 2003  and ensuring that our customers and website visitors do not receive unwanted or unsolicited messages.

2. What is Spam?

Spam refers to unsolicited commercial electronic messages, including emails, SMS, and other forms of digital communication, sent without the recipient’s consent. Spam messages may contain misleading information, excessive promotions, or fraudulent content.

3. Permitted Use

We only send electronic communications if:
– You have expressly opted in to receive messages from us.
– You have an existing business relationship with us (e.g., as a customer or inquiry submission).
– The message is required to provide a service you requested or is otherwise legally necessary.

All our communications include:
– Clear identification of Freedom Granny Flats as the sender.
– An “unsubscribe” or “opt-out” option.

4. Prohibited Use

You may not use our website or services to:
– Send unsolicited or bulk electronic messages.
– Use false or misleading information in communication headers.
– Collect or distribute contact details for spam purposes.

We do not authorize third parties to send spam on our behalf, and any misuse of our name for spam-related activity should be reported immediately.

5. How to Unsubscribe

If you no longer wish to receive messages from Freedom Granny Flats, you can:
– Click the “Unsubscribe” link in our emails.
– Reply with “STOP” to opt out of SMS messages.
– Contact us directly via phone or email (details below).

Unsubscribe requests are processed immediately, but please allow up to 5 business days for full removal.

6. Reporting Spam

If you believe you have received spam from us, please report it with the following details:
– Your name and contact information.
– A copy or description of the message received.
– The date and time of the message.

7. Changes to This Policy

Freedom Granny Flats reserves the right to update or modify this Anti-Spam Policy at any time. Any changes will be posted on our website and take effect immediately.

8. Contact Information

For any questions about our Anti Spam Policy please contact us: